Customer Care
Grandmas Follies has the best customers. Thank you so much for your support.
RETURN & EXCHANGE POLICY:
Please let us know of any problems and we will do our best to address the issue quickly.
NOTE: We do not accept the return or exchange of printable digital download files, but we do want you to be happy with your purchase. You can conveniently email us from the Contact tab.
WHAT IS A printable digital download file? A printable digital download is a file you purchase, which is quickly delivered to your email account. You do not receive physical product, but you do receive the digital file. With that file, you can make posters, mugs, bags, shirts, invitations, etc. Using printable digital download files is a very easy process.
PERSONALIZATION: No, we do not currently offer personalized products, but we do intend to in the near future. Once we have a process which is easy to use, creative and secure, we will offer this option. We're looking forward to it too!