Refund Policy
A legal disclaimer
Refunds and returns may be subject to the policies of our third-party suppliers, fulfillment partners, affiliates, and applicable law. Grandmas Follies does not guarantee approval of every refund request and reserves the right to review each request individually.
We are not responsible for delays, damage, defects, or fulfillment issues caused by third parties, but we will make reasonable efforts to help resolve eligible concerns. Affiliate and partner purchases may have separate refund terms disclosed at checkout.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
Refund Policy - the basics
At Grandmas Follies, we want you to be happy with your purchase. Because some products are fulfilled by third-party suppliers and partners, return and refund requirements may vary by item.
If your order arrives damaged, defective, incorrect, or significantly different from the product description, please contact us promptly with your order number and photos. We’ll work with you and our fulfillment partner to resolve the issue.
Approved refunds are issued to the original payment method. Shipping fees may be non-refundable unless required by law or the issue resulted from an error on our part.
Affiliate and partner purchases may be subject to additional terms disclosed at checkout.